Privacy
Policy
Policy
Last updated: June 26, 2025
Introduction
ZAZU ("we", "us", or "our") respects your privacy and is committed to protecting
your personal data. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you interact with our servicesincluding our mobile app, website, waitlist forms, newsletters, and other digital channels.
By accessing or using any part of ZAZUs services, you agree to the terms outlined in this Privacy Policy.
your personal data. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you interact with our servicesincluding our mobile app, website, waitlist forms, newsletters, and other digital channels.
By accessing or using any part of ZAZUs services, you agree to the terms outlined in this Privacy Policy.
Information We Collect
We collect and process different types of information depending on how you interact with us:
- Account & Profile Information: Name, email address, phone number, date of birth, gender, profile photo, and preferences.
- Usage Data: Messages, interactions, matches, location data (if shared), user behavior within the app.
- Technical Data: IP address, device type, operating system, browser type, language, time zone, and crash logs.
- Marketing Data: Email addresses submitted through forms, landing pages, newsletter signups or waitlists.
- Optional Data: Images, bios, or custom answers you provide voluntarily in your profile.
Legal Basis for Processing (EU/EEA Users)
We collect and process different types of information depending on how you interact with us:
- Performance of a contract (providing the app's services).
- Legitimate interest (e.g. improving user experience or preventing fraud).
- Your consent (e.g. newsletter subscription).
- Compliance with legal obligations.
How We Use Your Data
We use the data we collect for the following purposes:
- To create, maintain, and personalize your user experience.
- To help you connect and interact with other users.
- To send you service updates and promotional materials (if opted-in).
- To comply with legal and regulatory obligations.
- To communicate with you about your account or inquiries.
- To analyze trends and optimize our service functionality.
Email Address Collection and Use
If you provide your email address via a waitlist form, landing page, or other channels outside of the app:
- We will only use your email to send relevant news, launch updates, or marketing related to ZAZU.
- You can unsubscribe at any time via the link provided in our emails.
- We do not sell or share your email with third parties for marketing.
Sharing Your Information
We do not sell your personal data. We may share it with:
- Service providers (e.g. hosting, analytics, customer support) bound by confidentiality agreements.
- Legal authorities when required to comply with applicable law or legal process.
- Business partners or investors, only in anonymized or aggregated form.
Data Retention
We retain your personal information:
- As long as your account remains active or necessary to provide you with services.
- As required for compliance with legal obligations, resolution of disputes, and enforcement of agreements.
- You can delete your account at any time, which triggers data removal in accordance with our retention policy.
Your Privacy Rights
You have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your information.
- Withdraw consent at any time (where processing is based on consent).
- Object to or restrict certain processing.
- File a complaint with your data protection authority (if in EU/EEA).
Data Security
We implement industry-standard measures to protect your data from unauthorized access, disclosure, or loss. However, no digital platform is 100% secure.
International Data Transfers
Your information may be processed outside your home country, including in countries that may not offer the same level of protection. We ensure appropriate safeguards in such transfers.
Children's Privacy
ZAZU is not intended for individuals under the age of 18. We do not knowingly collect data from children. If we discover such data has been collected, it will be deleted promptly.
Third-Party Links
Our services may contain links to third-party websites. We are not responsible for their privacy practices. Please read their privacy notices separately.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Significant changes will be communicated via our website or app.
Contact Information
If you have any questions, requests, or concerns, please contact us at: